Terms of Use

CONTRACT

Your contract is with The Deb Standard LLC known as The Deb Standard (“we” or “us” or “I”).  We draw your attention to the following terms and conditions, which cover all products and correspondence and all bookings made with us.  Any contract with The Deb Standard is subject to these terms and conditions from which no person has the authority to depart.  Before making a booking with us you must ensure that you have read and understood these booking conditions (raising any queries you may have with us).  By asking us to confirm your booking you are accepting the terms and conditions laid out below and acknowledging that you have read the terms of this contract and agree with it.

 

RETURN POLICY

No refunds will be given. For Lifestyle Consulting, Travel Experiences & The Deb Lifestyle Experience. For Grand Journey & The Deb Journey please refer to the “Cancelation & Fees” section in your contract.

 

BOOKING PROCEDURE

The Deb Standard will create a custom travel itinerary to suit your personal needs. A binding contract comes into existence between us upon the receipt of any monetary payment (either as a partial payment or in full) for that itinerary.  No contract will exist between the parties until such monies have been received.

 

If you are booking more than 90 days in advance of the date of travel, we require the payment of a minimum 25% deposit at the time of booking confirmation and the remaining balance to be paid 30 days prior to the departure date.  If you are booking within 30 days of the departure date, full payment will be due at the time of booking confirmation.

 

If full payment is not received 30 days prior to the departure date, we reserve the right to cancel your travel arrangement and apply the cancellation charges set out below.  Cancellation will be without penalty to us and we will have no further liability to you.  If you have provided us with your credit or debit card details, you agree that we may use such credit or debit card details to obtain payment of any balance due by you under this agreement, unless you have specifically notified us in writing that the credit or debit card on file is not to be used for the payment of any outstanding balance.

 

The lead booking name is liable for making full payment for all persons in the booking party and all those in the booking party agree to be bound by these terms and conditions (including anyone added or substituted at a later stage).  It is the responsibility of the lead booking name responsible for making the booking to ensure all in their party are aware of and have read these terms and conditions.


MEDICAL CONDITIONS AND DISABILITIES

If you or any member of your party have any medical problem or disability which may affect your travel, please tell us before you confirm your booking so that we can advise as to the suitability of the chosen arrangements.  In any event, you must give us full details in writing at the time of booking in order to ensure that the trip is suitable for the given conditions.  If full details are not given at the time of booking, we reserve the right to cancel in accordance with the section below and at no penalty to The Deb Standard when we become aware of these details.


 

DOCUMENTATION

Please carefully read your confirmation invoice, tickets and all other documentation we send you as soon as you receive them.  Contact us immediately if any information appears to be incorrect as it may not be possible to make changes later. You will be responsible for any costs and expenses involved in rectifying any inaccuracies except where we made the mistake.


 

CANCELLATION BY YOU

Cancellation for Grand Journey & The Deb Journey travel must be made in writing and is effective from the date we receive the written notification.  Upon cancellation, the deposit and any amendment charges will be forfeited.  Cancellation charges are expressed as follows if paid in full:

 

61 and 90 days 50%

31 and 60 days 75%

30 days or less 100%

 

PRICING ITINERARIES

The price of your itinerary will be based on known costs at the date of issue of the itinerary.  All prices we advertise are accurate at the date published, but we reserve the right to change any of those prices from time to time.   Prices include a cost for fuel and local taxes that are estimated at the date of this publication.  At the time of booking confirmation, we will provide you with a Confirmation Invoice.

 

After a Confirmation Invoice has been sent to you, we reserve the right to add a supplement to your travel prices should our costs of supplying your travel increase.  Any increase to your travel price will be as the result of changes in our costs of supplying your travel resulting from transportation charges, (fuel, airport charges, scheduled air fares and other transport charges which form part of our contract with the transport provider), dues or taxes payable locally, VAT, currency fluctuations and government action, any other airline surcharges, taxes or fees payable for services such as landing taxes, or embarkation or disembarkation fees at ports or airports, or increases in VAT, park fees, reserve fees or concession fees. If our costs to supply your travel increase, we reserve the right to increase the price of your travel and will forward an Amendment Invoice reflecting any changes made.


Should you instruct your credit/debit card company to “charge back” any payment(s) properly due from you in respect of your booking, we will charge you a fee of $100 per incident and associated costs. We further reserve the right to cancel your booking and/or take legal action against you for all outstanding payment(s).

 

We reserve the right to make changes to and correct errors in advertised prices at any time before your travel is confirmed.  We will advise you of any errors of which we are aware and of the then applicable price at the time of booking.

 

AMENDMENTS BY YOU

If you wish to change your itinerary after a deposit has been made, we will endeavour to make the changes required, provided that you provide a notification of the changes desired in writing.  We will charge you a fee of $150 for customer-initiated change to the booking after receipt of payment, and additional airline, hotel and/or supplier fees may also be charged. Any change made will result in the booking being re-priced at the rate in effect at the time of the change and additional deposit or balance payments may be required to confirm the change. A “name change” constitutes a cancellation and will be subject to the cancellation charges set out in paragraph above. 

 

CANCELATION BY THE DEB STANDARD

We may cancel your confirmed travel if you fail to comply with any requirement of these booking conditions.  We also reserve the right to cancel your travel for any reason at any time before full payment has been received.

 

We cannot accept liability or pay compensation where the prompt performance of our contractual obligations is prevented or affected by, or you suffer any damage or loss as a result of force majeure. In these booking terms and conditions, force majeure means any event which we or the supplier of services in question could not reasonably foresee or avoid.  Such events are likely to include war, threat of war, civil strife, riot, civil disorder/unrest, industrial dispute, actual or threat of terrorist activity, natural or nuclear disaster, fire, breakout of an epidemic or pandemic disease, technical problems with transport, cancelation or amendment to any scheduled flight, closure, congestion of airports or ports, adverse weather conditions and all similar events outside our control.  In the circumstances amounting to force majeure we will not be required to refund any money to you, although if we can recover any monies from our suppliers we will refund these to you without any charge by The Deb Standard.


 

CLIENT RESPONSIBILITIES

U.S. citizens travelling to any destination outside of the United States will be required to present a valid U.S. passport. Passports must be valid for 6 months past the return date. Some countries require a visa for transit or entry. Passengers are responsible to ensure that they have all the proper documents for entry. All names on documents must match the legal name on your photo I.D., and travel document information must match tickets. Please check the State Department website at https://travel.state.gov for further information. Immunizations may also be required. Failure to comply with these regulations may result in denied boarding, denied entry, and/or government imposed fines. If you are a citizen of another country, there may be additional requirements. Check with the nearest consulate or embassy of the destination you are travelling to and find out the entry requirements for non-U.S. citizens.

 

Availability and price quotes are applicable to the date and time at which they are requested and cannot be guaranteed until payment is made.

 

Quotes in a foreign currency fluctuate with exchange rates and international payments may carry a foreign transaction fee.

 

The Deb Standard LLC will make every effort to honor the price as originally quoted, however, under certain circumstances additional costs by a supplier or government may be imposed due to an increase in the cost for one or more of the travel components.

 

Flight confirmation is subject to availability and prices are subject to change after the date of deposit, including price increases in the fee for a seat assignment, fee for baggage, applicable fuel surcharges, or an increase in a government imposed fee or tax.

 

Passport copies are required to confirm international air reservations.

 

Correct legal names that match identification to be used for travel must be provided by the client to The Deb Standard LLC. Name changes are not permitted on airline tickets. Clients are responsible for providing accurate information on Client Traveler Profile form. The Deb Standard LLC is not responsible for costs incurred by incorrect information provided for travel planning including reservations and airline tickets.


 

Once purchased, US air transaction prices will not increase, except for potential charges resulting from government imposed taxes or fees. I consent to pay for such charges and authorize The Deb Standard LLC to charge my credit card for such additional amounts.

 

Certain suppliers reserve the right to increase prices to cover increased costs, fuel surcharges, tariffs and taxes, and to reflect fluctuations in foreign exchange markets.

 

If for any reason my credit card charges are later declined, reversed, or The Deb Standard is unable to receive payment for the travel plans and services, I acknowledge that this is a binding contract between myself and The Deb Standard LLC shall be entitled to recovery, including reasonable attorneys’ fees in connection with collection.



 

The Deb Standard LLC offers consulting travel services to customers, which are provided by separate and independent vendors of travel services. The Deb Standard LLC does not operate, control, or otherwise provide the services of the independent travel vendors. Hence, customer agrees that The Deb Standard LLC acts only as consultant for the client in acquiring transportation, hotel accommodations, sightseeing and other privileges, or services for the clients’ benefit, and on the express condition that The Deb Standard LLC shall not be responsible for any loss, accident, injury, delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of any act, negligence or default of any company or person engaged in or responsible for carrying out any of the arrangements, or otherwise in connection therewith.


 

ADDITIONAL TERMS AND CONDITIONS

By registering for and successfully completing payment, you agree to the following:

 

You agree that all content, files, audios and information are copyrighted material and cannot, in any way, be reproduced without written consent by The Deb Standard.

 

All correspondence will be conducted by the email address you used upon purchase. It is your responsibility to contact deb@thedebstandard if your best email is not the one you used with Discovery session. 

 

You understand there are no guarantees with the outcome of the consulting as success is based on your individual participation and commitment to the work.

 

You understand it is your sole responsibility to document any live session dates.

 

You understand if you are not receiving correspondence for any reason from us, it is your responsibility to contact us at deb@thedebstandard.com